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Caroline MercierCM

Caroline Mercier

EMEA Transformation Leadership (Pharma / Biotech)

1 090 €/jour
Zoug, CH
15 ans et +

Délai de réponse moyen : 1h

À propos de Caroline

Experienced pharmaceutical professional with a track record in leading organizational transformations across EMEA, particularly in M&A, divestitures, and restructuring. My career spans commercial operations, R&D, supply chain, quality, and HR—where I act as a strategic bridge between executive leadership and operational teams.

Certified in Change Management (Prosci) and Lean Six Sigma Black Belt, I design and execute pragmatic, scalable, people-centered programs. Whether driving integration or reorganization, I operate with a deep understanding of matrix environments, regulatory constraints, and cross-cultural dynamics.

Known for clear communication, structured governance, and collaborative leadership, I help organizations align with strategic goals while ensuring business continuity and stakeholder engagement. I also integrate digital and AI tools (e.g. RPA, Proxima) to amplify impact and sustainability.

I’m now seeking a senior transformation or change management role to contribute to long-term value creation and operational excellence within a purpose-driven organization.

Core Areas of Expertise
➡️ Transformation & Change Management: M&A, Divestiture, Separation, PMI, Org Design, Strategic Roadmapping, Cultural & HR Transformation
➡️ Leadership & Governance: Executive Interface, Program Management, Cross-functional Leadership, Governance Structuring, Change Communication
➡️ Tools & Methodologies: Prosci ADKAR | Lean Six Sigma | Proxima | Change Enablement | Risk Assessment | Continuous Improvement
➡️ Industries: Life Sciences, Consumer Health, Food Supplements, Medical Devices, Cosmetics, Nutrition

🌍 International mobility
🗣️ Fluent in English | Native French speaker
  • Français

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Russe

    Capacité professionnelle limitée

  • Espagnol

    Capacité professionnelle limitée

  • Allemand

    Notions

Accepte de travailler sur site
Zoug (jusqu’à 50 km), Zurich (jusqu’à 50 km), Bâle (jusqu’à 50 km), Lausanne (jusqu’à 50 km), Neuchâtel (jusqu’à 50 km)

Expériences

  • Kenvue
    EMEA Quality Separation Program Director, Consulting for The Consumer Health Separation
    INDUSTRIE PHARMACEUTIQUE
    juin 2022 - mars 2025 (2 ans et 9 mois)
    Zoug, Suisse
    •Acted as strategic partner to the EMEA Quality Lead in a Chief of Staff–type capacity
    •Defined and implemented the strategic roadmap, focusing on quality transformation and regional alignment
    •Orchestrated alignment of regional operational sites with global end-to-end strategies
    •Managed the separation of local operating companies, overseeing the execution of quality agreement separations.
    •Designed and delivered communication strategy (town halls, newsletters) to support change management and employee engagement.
    •Established governance for regional program and project portfolio management.
    •Led Program Steering Committee with the EMEA Quality Leadership Team.
    Key Achievements:
    •Designed the regional team structure (17.5 FTE) and managed resources (31 FTE, affecting 135 employees).
    •Supervised cross-functional teams and managed 7 consultants to implement a portfolio of 10 projects in Commercial Operations, R&D, Manufacturing, and Supply Chain Quality.
    •Successfully separated Commercial Quality activities without business interruptions, completed 14 inspections with no critical findings, separated 14 legal entities on schedule, modified 24 licenses, and transferred 297 marketing authorizations.
    Program Management Change Management Team Management Management de la qualité Restructuration d'entreprises
  • Novartis
    Global Program Manager
    BIOTECHNOLOGIES
    septembre 2021 - février 2022 (6 mois)
    Ljubljana, Slovenia
    Global Program Manager, for next generation CAR-T Therapies, Gene Therapies.
    Define Program Strategy & Project Portfolio Management, Facilitate knowledge transfer
    Lead Alignment of operational sites' strategies with corporate
    Oversee multiple global tech transfers across Cell & Gene Therapies sites (R&D and Manufacturing)
    Prepared the organization for clinical studies of a program (a portfolio of 10 projects’ and 3 manufacturing sites)
    Led matrix teams to ensure readiness for submission to health authorities
    Facilitated and controlled problem shooting regardless of complexity during a transformation.
    Program Management transfert de connaissance Organizational Transformation cross functionnal leadership
  • RB
    R&D Group Manager
    CHIMIE
    septembre 2020 - décembre 2020 (4 mois)
    28000 Chartres, France
    Supervision of development of cosmetic products, OTC, Quasi-Drug for 4 brands, Intima, Nenuco, E45/Lutisne, Clearasil; Projects arbitration.
    Coaching team leaders, Supervision of 13 collaborators.
    Management d'équipe Gestion du changement Organizational Transformation R&D Project Portfolio Management

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Formations

  • Engineering masters' graduate (five years studies), Industrial Application of Biology
    École de Biologie Industrielle
    2000
    Engineering masters' graduate (five years studies), Industrial Application of Biology
  • Master's Degree in General Management (RCNP I), Advanced Management Program
    ESSEC Business School
    2015
    Master's Degree in General Management (RCNP I), Advanced Management Program

Certifications

  • Change Management
    MSD
    2010
  • Lean Six Sigma Black Belt
    AFNOR / AFAQ
    2012

Compétences

Catégories