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Malt Strategy
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Malt Strategy
Ressources
Delphine ArvengasDA

Delphine Arvengas

Digital Marketing and CX

850 €/jour
Genève, CH
8-15 ans
Transformation digitale
Stratégie marketing digital
Customer Experience
CRM
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Délai de réponse moyen : 1h

À propos de Delphine

With over 15 years in Digital Transformation and Data Driven CX, my skills lies in delivering business solutions to C-Levels around Digital Marketing and customer experience. A combination of Delivery Partner and Business expert, I act as a trusted advisor helping customers in shaping their future through digitalization.▪My focus is to drive success, innovation, and growth, both for my customers and for my teams.▪My focus industries are CPG, Luxury and Retail, having worked for the biggest corporates, as well as NGOs.

  • Français

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Allemand

    Bilingue ou natif

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • DIGITALL
    Managing Consultant
    janvier 2012 - décembre 2017 (5 ans et 11 mois)
    Development of a key enterprise account in the FMCG in 48 countries•CRM/CX advisory for different international clients in FMCG, Luxury•Building and leading a team of 7 people
  • CAPGEMINI SWITZERLAND AG,
    Delivery Partner, Director
    janvier 2023 - septembre 2024 (1 an et 8 mois)
    Geneva, Switzerland
    • • Develop and build footprint around Customer Experience in Switzerland & led Teams
    • • Provide trusted advisory to major enterprise companies in diverse industries
    • • Head of Women@Capgemini Switzerland
  • DIGITALL
    VicePresident Luxury, Retail, ConsumerGoods andHead of Diversity andInclusion Circle
    juin 2021 - décembre 2022 (1 an et 6 mois)
    Munich, BY, Germany
    • • Takingover the full P&Lfor the vertical: customers, teams, goto market – 50%growth in 1 year
    • • Expanding footprint at customerswith extended portfolio, especially Digital Marketing, and Customer experience
    • • Developing innovative solution for industry, C-Level advisory
Consulter toutes les expériences de Delphine

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Formations

  • MSc Management
    HECParis
    2008
    MSc Management
  • eCornell Master Certificate in Hotel and Hospitality
    Cornell University
    2013
    eCornell Master Certificate in Hotel and Hospitality
Consultez la formation qu'a suivie Delphine

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