À propos de Eldar
5+ Years Experience in integrations, workflows, and development
I help businesses connect systems, automate workflows, and build dashboards to display the information and interact with it.
- Expert in WhatsApp API integration and account management (Meta Whatsapp for Business Techincal Integration certificate)
- Connecting web platforms via REST APIs
- Troubleshooting broken or inefficient integrations
- Automating repetitive workflows (e.g., CRM, eCommerce)
- Development experience with both frontend and backend technologies
- Working with tools like Zapier, Make, n8n
Anglais
Bilingue ou natif
Accepte de travailler sur site
Valencia (jusqu’à 50 km)
Expériences
- Soren SystemsAutomation Developer/Sales Engineerjuin 2025 - Aujourd'hui (1 an)• ● Built low-code automation solutions integrating LLM APIs, improving client workflows and reducing manual workload.• ● Developed a meeting analysis system that automated transcription and summary generation for interviews, discovery calls, and team meetings, saving ~20–30 minutes per meeting (~24 hours monthly).• ● Implemented a website chatbot for a legal firm that automated FAQs, lead intake, and CRM data entry, reducing repetitive inquiries by ~40% and increasing qualified leads by ~25%.• ● Participated in exploratory calls with prospects, helping scope automation projects, present technical tradeoffs, and support sales engineering tasks.• ● Supported lead sourcing initiatives and provided pre-sales technical assistance.
- Upwork FreelanceAutomation Specialistjanvier 2024 - janvier 2026 (2 ans)• ● Delivered 3 automation projects for repeat clients with a 5-star rating.• ● Built workflows using n8n, Zapier, Make.com and integrated services such as WhatsApp API, Notion, Calendly, and other web tools.• ● Work included process automation, data syncing, and improving client lead intake pipelines. Projects were delivered on time with high client satisfaction and strong communication.
- 360DialogSenior Support Engineer/Integration specialistnovembre 2024 - Aujourd'hui (1 an et 7 mois)• ● Troubleshoot technical issues related to WhatsApp API integrations for clients and resellers, including debugging webhooks, authentication, API flows, and performance issues.• ● Onboarded 50+ reseller partners who built integrations for more than 700 end customers.• ● Improved support workflows for a 20-person team handling ~4,000 monthly tickets, contributing to higher CSAT scores and improved public review ratings.• ● Increased AI chatbot ticket auto-resolution from 10% to 30% by designing and fine-tuning intent handling and knowledge base content.• ● Advised partners on integration best practices, scaling strategies, and API adoption.
Recommandations
Soyez le premier à recommander Eldar
Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.
Ces profils de freelance correspondent également à vos critères
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Formations
- Law Degree Meta WhatsApp for Business Technical Implementation CertificateUniversity of SarajevoLaw Degree Meta WhatsApp for Business Technical Implementation Certificate
Certifications
- Whatsapp for Business Implementation CertificateMeta2025