À propos de Fardjellah
Experienced CRM and Power Platform Expert with over 15 years of consulting experience in designing and implementing Microsoft Dynamics 365 and Power Platform solutions. Specialized in CRM integration, custom development, and enterprise architecture, ensuring seamless connectivity with systems like SAP, PeopleSoft, and custom applications. Proven track record in solution design, ALM governance, and end-to-end support, from troubleshooting to advanced development using .NET, C#, JavaScript, Power Automate, and Power Apps.
Certified Microsoft Solution Architect Expert with multiple Dynamics 365 and Power Platform certifications. Adept at leading technical workshops, managing complex deployments, and delivering innovative solutions that enhance customer experience and operational efficiency. Passionate about leveraging technology to provide a 360° customer view and drive digital transformation.
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Espagnol
Capacité professionnelle limitée
Accepte de travailler sur site
Genève (jusqu’à 50 km)
Expériences
- Vaudoise Assurances (CH)Power platform/ Dynamics Crm developerBANQUE & ASSURANCESmai 2025 - Aujourd'hui (1 an et 1 mois)Lausanne, SuisseVaudoise Assurances is one of Switzerland’s leading insurers. Within the Software Engineering Division, as part of a dynamic team of 4 developers, 4 business analysts, 2 testers, and an architect, I contributed to the exciting challenge of integrating Microsoft Dynamics 365 CRM into a complex quote-to-cash ecosystem:Collaborated closely with Business Analysts to translate business requirements into robust technical solutionsDeveloped custom back-end and front-end extensions tailored to Dynamics 365Designed and implemented new integrations between CRM and connected systemsManaged bug fixes and provided Level 3 technical supportDelivered high-quality development aligned with best practices and governance standards
- RolexDynamics CRM developerLUXEjuillet 2023 - avril 2025 (1 an et 9 mois)Geneva, SuisseRolex is an integrated and independent Swiss watch manufacturer headquartered in Geneva, renowned for its expertise and exceptional product quality. The company leverages Microsoft Dynamics 365 Customer Engagement (CE) to manage affiliates worldwide.Key Contributions:Global CRM Support: Delivered comprehensive support from Level 1 to Level 3 for international CRM users. Responsibilities included gathering and analyzing user requests, providing assistance and tutorials in English and French, and performing in-depth troubleshooting with backend code and design analysis in development environments.Custom Development: Collaborated within the Power Platform development team to build plugins and custom workflows using the XRM SDK. Implemented JavaScript for real-time UI enhancements and leveraged Power Automate for asynchronous backend processes.Data Integration: Designed and maintained SSIS packages to synchronize data across 24 tenants, ensuring seamless operations for global affiliates.Technologies: Microsoft Dynamics 365 CE, Power Platform, Visual Studio, SSRS, SSIS, Azure DevOps
- AvanadePower Platform & Dynamics CRM developerEDITION DE LOGICIELSjuillet 2021 - juin 2023 (1 an et 11 mois)Paris, FranceUsing: Microsoft CRM dynamics 365 online / Power Automate / .NET / Web APII worked as a Tech Lead in a team of 5 developers in a brand-new Power Platform support service. This service line called BAMS (Business Application Managed Services) aims to provide Power Platform support and enhancement to our customers. Based on Azure DevOps, our goal was to manage iterative release with updates and fix on Power Platform (Dynamics CRM).Gathering customer needs during meetingsUser supportFix technical issuesFix and enhance Power Automat flowDesign and build solution (based on Plugin – C# - .NET, Power Automate, Azure Functions)
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Formations
- Ingenieur en télécommunicationsInstitut galilée - Université Paris 132025
Certifications
- Microsoft Certified: Power Platform Developer AssociateMicrosoft
- MB-280 : Microsoft Dynamics 365 Customer Experience AnalystMicrosoft2025