À propos de Marcel
Customer-focused technical product manager, global support professional and senior trainer with extensive knowledge in advising internal and external stakeholders to find best solutions in the healthcare industry. Previously, I pursued a career as a project leader in an adhesive pioneer company with establishing new markets globally.
Colleagues see me as a positive, flexible and engaged team player, exemplifying inclusive leadership, cultural awareness and an open and solution-oriented mindset.
This relies on my curiosity for lifelong learning and long-term relationships built on trust, clear communication and pragmatic problem solving.
Allemand
Bilingue ou natif
Anglais
Capacité professionnelle complète
Français
Capacité professionnelle limitée
Espagnol
Capacité professionnelle limitée
Accepte de travailler sur site
Zug (jusqu’à 50 km)
Expériences
- Roche Diagnostics International AG,Senior Support and Training Specialist / Technical Product Manageroctobre 2012 - mai 2025 (12 ans et 7 mois)Rotkreuz, ZG, Switzerland• Manage lifecycle and market readiness for diagnostic solutions (including point-of-care and blood gas & electrolyte systems) in collaboration with R&D, regulatory, marketing, and local affiliates.• Lead cross-functional collaboration with sales, medical, and digital teams to translate customer insights into global product strategies• Drive affiliate engagement; facilitate issue resolution, provide escalated support, and gather field feedback for continuous improvement• Conduct strategic training for global sales and support teams; design blended learning programs and certification tracks for affiliate experts• Represent technical voice in global governance committees; contribute to training tools, CRM evolution, and platform enhancement.
- Roche Diagnostics Graz GmbHProduct Engineerseptembre 2011 - septembre 2012 (1 an)Rotkreuz, ZG, Switzerland• Conducted Global Support by technical documentation, hotline, onsite visits and training.• Supported transition of blood gas/electrolyte operations from Austria to Switzerland.• Completed certification path for Roche diagnostic instruments; supported local roll-out.
- Purbond AG,Project Leadernovembre 2005 - octobre 2010 (4 ans et 11 mois)Sempach, LU, Switzerland− Led international polyurethane adhesive projects across Europe, China, South Africa, Australia & NZ. − Conducted technical trials and implemented adhesive technology for global clients. − Developed documentation and training for partners and customers.
Recommandations
Soyez le premier à recommander Marcel
Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.
Ces profils de freelance correspondent également à vos critères
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Formations
- Engineering Degree, Dipl. Ing. FHBerner Fachhochschule (BFH-AHB)2005Engineering Degree, Dipl. Ing. FH
- MBAHochschule Wirtschaft (HSLU)2011Master of Science
Compétences
Catégories
- Autre