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Malt Strategy
Ressources
Malt Strategy
Ressources
Pashaya FaisaikramPF

Pashaya Faisaikram

Freelance Admin & Sales Specialist

250 €/jour
Zurich, CH
0-2 ans
virtual assistant
customer service
Data Entry
Social media
Salesforce

Délai de réponse moyen : 1h

À propos de Pashaya

Trilingual professional (English, German, Thai) with experience in luxury hospitality, administration, and sales & marketing. I offer reliable remote support in virtual assistance, data entry, CRM management, social media coordination, and client communication. Detail-oriented, adaptable, and comfortable working independently in fast-paced international environments. Available for part-time and project-based work.
Hôtellerie
Produits de luxe
Environnement et développement durable

  • Thaï

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Allemand

    Capacité professionnelle complète

  • Français

    Notions

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Mandarin Oriental Palace, Luzern
    Sales & Marketing Trainee
    HÔTELLERIE
    février 2024 - juillet 2024 (5 mois)
    Lucerne, Switzerland
    • • Rotational experience in Sales, Group & Events, and Marketing including PR
    • • Support offers, contracts, and presentations, and independently organised several FAM trip under team supervision.
    • • Maintained the customer database and website content to support the hotel's digital presence.
    • • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    CRM Management Content marketing Lead generation Social Media Marketing Brand Management
  • Mandarin Oriental Palace Luzern
    Front Office Trainee
    HÔTELLERIE
    août 2023 - janvier 2024 (5 mois)
    Lucerne, Suisse
    • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    Front Desk Operations Guest Relations Reservations Management Complaint Resolution Opera PMS
  • Kempinski Palace Engelberg,
    F&B Service Trainee
    HÔTELLERIE
    juin 2021 - janvier 2022 (7 mois)
    Engelberg, OW, Switzerland
    • • Welcomed guest, recommended food & beverage pairings, processed orders and bills and independently managed my own station across all meal periods.
    • • Awarded Employee of the Month in September for reliable performance and warm, helpful service to guests and colleagues
    Fine Dining Service Wine & Beverage Pairing Point of Sale (POS) Upselling

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Formations

  • Bachelor of Science
    Les Roches Global Hospitality Education
    2026
    Bachelor of Science
  • Diploma in Hospitality & Gastronomy
    SHL Schweizerische Hotelfachschule Luzern
    2023
    Diploma in Hospitality & Gastronomy
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