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Bazaarvoice
TECHNICAL IMPLEMENTATION ENGINEER
août 2022 - juillet 2023 (11 mois)
Vilnius, VI, Lithuania
• Leading SaaS implementation and deployment projects for enterprise clients mostly in the EMEA regions but also worldwide when neeed.
• Organizing training sessions for new clients and guiding them through onboarding, and developing long term relationships to ensure optimal utilization of Bazaarvoice products.
• Daily collaboration with an international team of colleagues from QA to project managers/CSMs and development engineers.
Software as a Service (SaaS) customer service Customer Journey Gestion de projet CRM
Hegelmann Group
LOGISTICS AND SPOT SALES MANAGER
septembre 2021 - juin 2022 (9 mois)
Kaunas, Kaunas City Municipality, Lithuania
• Developing and maintaining a strong relation-ship with B2B customers, active negotiation of pricing and terms of services.
• Planning and management of transport orders (Frigo, ADR, Tautliner) from the loading to the unloading process, preparation of necessary documents.
• Daily collaboration with dispatchers, freight forwarders, and invoicing teams. [IMAGE] [IMAGE] [IMAGE]
Gestion des transports Gestion de la logistique Administration des ventes Freight Forwarding & shipping management
Acticall Sitel Group
CLIENT EXECUTIVE
décembre 2017 - mai 2018 (5 mois)
Rabat, Morocco
• Technical support of customers for a Canadian telecommunications operator.
• Sales and account management, monitoring of customers' usage trends.
• Providing onboarding assistance to new collaborators.
customer service Vente Support technique