À propos de Stephanie
Anglais
Bilingue ou natif
Espagnol
Capacité professionnelle limitée
Expériences
- CodditUX UI Designerdécembre 2024 - Aujourd'hui (1 an et 6 mois)Barcelona, SpainEnd-to-end user experience and interface design across various projects, applying Design Thinking methodology to create intuitive, user-centered digital products. °Execute the full design cycle, from UX research and information architecture to wireframing, prototyping, and high-fidelity UI design.°Conduct user research and usability testing, translating insights into data driven design decisions.°Develop personas, user flows, and journey maps to align product design with user needs and business goals.°Create low- and high-fidelity wireframes & interactive prototypes, ensuring seamless user experiences.°Collaborate closely with developers to align design solutions with technical feasibility and business objectives.°Design responsive and accessible interfaces, following best practices for usability and visual design.°Iteratively refine designs based on user feedback.Skills: Design Thinking | UX Research | Wireframing & Prototyping | Information Architecture | Usability Testing | UI Design | Interaction Design | User-Centered Design | Figma | Adobe XD
- TripAdvisorSales Managernovembre 2021 - novembre 2023 (2 ans)Led high-performing sales teams of 6–12 representatives across EMEA (UK, Italy, Germany, Nordics, Benelux), driving both new business acquisition and customer retention. Consistently exceeded revenue targets and implemented strategies to optimize sales performance and team development.°Exceeded targets: FY22 145%, FY23 125% °Pipeline management & forecasting, ensuring accurate revenue projections.°Utilised CRM tools to track KPIs, analyse performance trends, and drive data backed decision-making.°Conducted weekly 1:1 coaching and team performance reviews to enhance skills, motivation, and results.°Developed and implemented sales playbooks, improving conversion rates and efficiency across markets.°Collaborated with cross-functional teams to foster collaboration and drive aligned growth strategies.°Hired, onboarded & developed new sales talent, fostering a high-performance culture.Skills: Sales Strategy | Pipeline & Forecasting | Team Leadership | Coaching & Development | CRM Optimization | Stakeholder Collaboration | Hiring & Talent Development
- TripAdvisorSenior Account Manageravril 2021 - novembre 2021 (7 mois)Barcelona, SpainManaged a portfolio of high-value hotel partners across EMEA, ensuring seamless onboarding, activation, and performance optimisation for the Tripadvisor Plus membership program.°Awarded MVP for outstanding performance and contribution.°Onboarded and activated hotels, ensuring contracted best rates and perks surfaced correctly for Tripadvisor Plus members.°Monitored availability and rate accuracy, troubleshooting technical roadblocks to maximise program success.°Developed and led "How-To" sessions for Account Managers, creating a knowledge-sharing framework to solve unprecedented challenges and streamline escalations with cross-functional teams.°Resolved client issues proactively, collaborating with internal teams (Sales, Product, Engineering, Customer Support) to implement solutions and optimise performance.°Negotiated enhanced perks and offerings, driving higher value for members and increased participation from hotels.Skills: Client Onboarding | Account Growth | Technical Troubleshooting | Training & Enablement | Cross-Functional Collaboration
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Formations
- Certificate, UX UI DesignBarcelona Code School2024Certificate, UX UI Design
- Bachelor of Social Science, Media and writing and Organizational Psychology, Social SciencesUniversity of Cape Town2014Bachelor of Social Science, Media and writing and Organizational Psychology, Social Sciences