À propos de Anais
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Expériences
- AL Executive AssistantExecutive Assistantnovembre 2024 - Aujourd'hui (1 an et 7 mois)- Global support : Providing administrative assistance remotely and across multiple time zones to ensure seamless operations for executives.- Diverse client base : Supporting CEOs, investors, VIPs and other HNWIs / UHNWIs with tailored services.- Comprehensive EA duties, offering a full range of executive assistant tasks including calendar management, travel arrangements, email management, event planning, personal tasks and more.This role allows me to deliver personalized support that enhances productivity and efficiency for my clients.
- London Wild PawsFounder & Chief Executive Officerseptembre 2019 - juin 2024 (4 ans et 9 mois)London, UK- Founded and scaled a successful pet care business, managing daily operations and leading a team of 6 staff members while maintaining a 100% safety record.- Spearheaded substantial company growth, increasing annual turnover from £185,000.00 at the end of year 1 to £235,000.00 at the end of year 2, resulting in a robust 27% year-over-year revenue expansion.- Developed and implemented comprehensive staff training programs to ensure consistent, high-quality pet care services and continuous professional development.- Established and maintained relationships with high profile VIP clients through exceptional service delivery and strict confidentiality protocols.- Managed all financial aspects including accounting, invoicing, and business planning using Xero, ensuring accurate financial reporting and sustainable growth.- Built and maintained company's digital presence through website development (Wix), social media management, and strategic online marketing initiatives.- Implemented robust operational systems for booking management, customer communications, and real time pet care updates.- Maintained exceptional facility hygiene standards and safety protocols, ensuring compliance with all relevant regulations and industry best practices.- Demonstrated flexibility in service delivery by successfully accommodating last-minute bookings while maintaining service quality.- Managed a clientele that included VIP's and UHNWIs, necessitating the implementation and strict adherence to rigorous confidentiality protocols, as well as the execution of an exceptionally thorough recruitment process to ensure all new hires met the highest standards of discretion and professionalism.
- ConfidentialTravelling Personal Assistantfévrier 2017 - septembre 2019 (2 ans et 7 mois)London, England, United Kingdom- Travel arrangements : Coordinated complex travel itineraries, including flights, accommodations, and transportation arrangements.- Errands management : Executed various tasks such as running errands, online shopping, and managing personal purchases.- Calendar management : Maintained detailed calendars to ensure timely scheduling of appointments and events.- Event planning : Organized events from conception to execution, ensuring every detail was meticulously handled.- Healthcare Coordination : Arranged medical appointments and managed health-related schedules efficiently.- Leisure Activities Planning : Planned and booked holiday activities tailored to individual preferences for optimal enjoyment.- Household management : Oversee household operations by paying bills on time and supervising staff members such as housekeepers and nannies.- Pet Care Coordination : Scheduled vet visits or grooming sessions as needed.- Logistical support : Received deliveries or handled sensitive information on behalf of principals, with the upmost discretion.- Availability 24/7 : via phone or email at all times, including while not on site and while travelling with principals.
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