AHÀ propos de Anissa
6x Salesforce Certified Project Manager and App Builder with 8 years of experience delivering end-to-end Salesforce implementations.
• Project Management : Managed full project lifecycles from requirements gathering to deployment, coordinating stakeholders across business and IT teams.
• Technical Expertise : Flow Builder, Validation Rules, Formula Fields, Security & Access Management, Data Management (SOQL queries)
• Cloud & Integration experience : Sales Cloud, Service Cloud, Experience Cloud, Pardot, and 3rd party integrations including Docusign, Conga, Aircall, Salesloft.
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Japonais
Notions
Accepte de travailler sur site
Paris (jusqu’à 50 km)
Expériences
- Fed GroupSalesforce Project ManagerCONSEIL & AUDITjanvier 2023 - janvier 2025 (2 ans)Paris, France• Led end-to-end Salesforce implementations for Sales Cloud, Service Cloud, and Pardot Lightning, driving workshops, defining functional specifications, and configuring tailored solutions aligned with business needs and objectives.• Collaborated closely with key users to ensure continuous alignment with business processes, objectives, and system requirements, enabling effective Salesforce adoption.• Managed complex integrations between Salesforce and financial software Anael, ensuring smooth data synchronization and operational efficiency.
- JobTeaserSalesforce Project ManagerHIGH TECHfévrier 2019 - janvier 2023 (3 ans et 11 mois)Paris, France• Managing full project lifecycles with the implementation of Salesforce projects from initial conception to roll out on the Sales & Service Clouds.• Owning the customization of the Salesforce products (Sales Cloud, Service Cloud, Pardot) while working closely with the business product owners. and providing support to the JobTeaser users.• Building a Change Management Strategy to increase adoption through Workshops and creating Online Trail Guides for the end users.
- EI-TechnologiesSalesforce CRM ConsultantCONSEIL & AUDIToctobre 2017 - février 2019 (1 an et 4 mois)Paris, France• Performing daily operations, administration functions (Security, Profiles, Permissions) and process (Workflows, Validation Rule, Approval Process, Process Builder, Flow).• Implementation and customization of 3rd party add-ons (AppExchange).- Manages end-user trainings to increase adoption of Salesforce
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Formations
- Bachelor in Business & AdvertisingEcole Supérieure de Publicité2007Bachelor in Business & Advertising
- European Master 2 in Management & BusinessIONIS2009European Master 2 in Management & Business