Description

I built up my expertise in retail through six years' experience in sales, where I honed my skills in customer relations, negotiation and sales management. Driven by the desire to create and undertake, I also opened and ran my own cookie and ice cream shop for three years, managing the customer experience, merchandising and profitability of the outlet. At the same time, I have a real passion for floral art, which allows me to put my sense of creativity to good use.

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Brussels (jusqu’à 50 km)

Aware Belgium
Key account Manager
HIGH TECH
septembre 2022 - juillet 2024 (1 an et 10 mois)
Brussels, Belgique
. Negotiating international contracts . Analysis of customer's needs to develop our platform . Invoicing . Upsell strategy . Point of contact between sales department and customer success managers
Henkel Beauty Care
Key account manager & New Business manager
juin 2021 - juin 2022 (1 an)
. Developing trust relationships with existing customers (Provera : Cora, Match, Smatch, Delitraiteur) by continuously proposing solutions that meet their objectives. . Playing an integral part in generating new sales. . Development and implementation of an annual promotion plan. . Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics + business review once a month. . Addressing and resolving key clients' complaints. . Management of existing new business customers. . Hunting of new distribution channels for the distribution of Henkel products in order to growth the business.
MARS BELGIUM
Category sales specialist & BE-KIND sales co-pilot
janvier 2020 - juin 2021 (1 an et 5 mois)
. Working on a new strategy – visiting proximity stores in Brussels and Wallonia. . Expanding Mars market shares in proximity stores. . Achievement of quantitative and qualitative objectives (sales, internal actions, distribution, coverage, ...). . Building a strong relation customer/sales repr. . Hunting. . Supports the BE-KIND business lead & BE-KIND brand manager in driving in store BE-KIND visibility & sales by pro-actively analyzing performance. . Connecting with relevant stakeholders, being the link between field & business and by co-creating & implementing in store solutions. "Best of Mars" award in September 2020. "Outstanding" mention PDP 2020.