Anthony Le Roux

J'accompagne les entreprises dans le développement commercial :

☛ Site web : conseil et stratégie web.

☛ Prospection commerciale : appels sortants, élaborer des stratégies pour dynamiser les ventes, go-to-market strategy, social-selling.

☛ Gestion de la relation client : appels entrants, conseil et stratégie pour améliorer le taux de satisfaction client, accompagnement dans le conseil et le traitement des demandes ou leur orientation vers l'interlocuteur compétent.

Intuit Inc. (NASDAQ: INTU) is a leading provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals. Mission : To improve our customer's financial lives so profoundly, they can't imagine going back to the old way.

Main purpose : selling Quickbooks® to end users customers, developing a successful go-to-market-strategy within the French market and helping small businesses to run their operations, eliminate administrative tasks and shift their focus to growing their business.

Responsibilities :

☛ Responsible for growing Intuit's relationships with small businesses in practice.

☛ Driving customer onboarding experience (2 per day of 30-minute timeframe).

☛ Providing product demos and expertise to answer questions on product functionality and capabilities ((i.e, data migration, data import and export, API Integration, Cloud Computing Adoption,..)

☛ Consulting approach with customers to help identify their business problems and needs.

☛ Delivering high-quality customer experiences by applying judgment and following guidelines.

☛ Actively uses metrics to monitor performance and understand results and drivers, while developing contingency plans to address shortfalls (conversion rate from inbound calls higher than 20%).

☛ Prioritizing work time to optimize customer interactions that lead to sale, and self-development. ☛ Negotiating prices with potential customers and closing sales.

☛ Call volume : 20 inbounds calls (trials), 20 follow-up calls and 5-10 outbounds calls per day.

Learn more at : https://quickbooks.intuit.fr/logiciel-comptable-petites entreprises

Vision Critical is a top provider of Cloud-based customer intelligence platform.

Mission : To be meaningful in the market, brands need to be part of the consumer's life. Vision Critical helps companies to build engaged and secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight.

Main purpose : developing a successful go-to-market Strategy and helping large companies (CAC 40-SBF 120-Ibex 35-SMI-BEL 20-LuxX-Fortune 1000 and Fortune 500) tap into the collective wisdom of their clients (Long Sales Cycle). Buyer Personas : 45 minutes discovery meeting (90%) and/or demo (10%) with C-level or Top Management (CMO, head of CX, head of Innovation, head of BI, business leaders, and others key leadership roles) Focused on expanding Vision Critical's Business in the following Vertical Markets :

☛ Financial Services & Insurance,

☛ Technology & Telecom,

☛ e-Commerce,

Exhaustive list of awards : ☛ Ranked 5th in Deloitte's Technology Fast 50 Program.

☛ 1 of the TOP 5 SaaS companies in Canada according to BRAHAM300.

☛ 1 of the most innovative technology companies according to BC's tech community.

☛ Vision Critical chosen as one of British Columbia's Top Employers for 2015

☛ AMA Honors 4 Under 40 Marketing Emerging Leaders

☛ Top 100 fastest-growing companies in B.C. in 2014

☛ 16 fastest growing software development company according to PROFIT.

Learn more at : https://www.visioncritical.com