Archana Sudhakar

Versatile Scrum Master and Agile Project Professional with 4 years of experience managing

high-value IT portfolios exceeding €50M. Specialized in driving ERP (SAP) migrations and

CRM implementations within complex organizational structures. Expert in Risk Management

and Change Management, ensuring seamless transitions during large-scale digital

transformations, while maintaining a 95% on-time delivery rate, and achieving a 90%

stakeholder satisfaction score.

• ● ERP & CRM Implementation: Led the delivery of 10+ high-impact IT projects within a €50M+ portfolio, focusing on the deployment and optimization of ERP (SAP) and CRM systems. Risk Management Framework: Developed a proactive Risk Management strategy using data-driven insights to identify technical and operational bottlenecks, reducing issue resolution time by 40%.

• ● Change Management: Spearheaded Change Management initiatives, facilitating workshops and creating documentation to ensure smooth user adoption during major system upgrades and process transitions. AI-Driven Efficiency: Implemented a strategic reporting framework using AI analytics(Jira and ClickUp) and power bi copilot, restoring transparency and improving stakeholder satisfaction to 90%. Agile Optimization: Facilitated 200+ ceremonies (Sprints, Retrospectives, Refinement); resolved recurring bottlenecks to reduce issue resolution time by 40% (from 5 to 3 days). Process Improvement: Executed Jira Automation and identified workflow blockers, resulting in a 20% increase in team velocity and a 30% reduction in delivery delays. Product Ownership Support: Partnered with Product Owners to manage backlogs, prioritize User Stories, and ensure all deliverables met the "Definition of Done."