Astou N

- Définir et faire appliquer une stratégie commerciale

- Développer le CA

- Développer et fidéliser le portefeuille client (BtoC et BtoB)

- Gérer les litiges

- Manager, former et animer l'équipe commerciale

- Veille concurrentielle

As Sales Development Representative, my mission is to provide the Sales team with a broad pipeline of sales ready opportunities and introductions to prospective clients. I generate these through a combination of proactive outreach, effective response to inbound inquiries, and active prospecting to identify appropriate buyers.

- I'm a true advocate of LHH's range of transformational services and tell the market about them

- Use a mixture of outbound calling, emailing and marketing campaign follow up to organise meetings between prospective customers and the sales team

- Accurately qualify new prospective customer accounts, based upon established criteria

- Maintain a high activity volume of Calls & Emails/day with intent to meet measurable monthly objectives.

- Conduct baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting calls and introductory sales meetings

- Maintain knowledge of market conditions and competitive activities & use these to identify opportunities in the market

- Maintain accurate information about key contacts and sales activities in salesforce

- Work closely with Sales and Marketing team members to share information, provide feedback and achieve overall sales targets

- Monitor social networks such as LinkedIn for sales opportunities and leads

- Organiser, gérer et effectuer des rendez-vous commerciaux auprès des clients et prospects

- Mise en place de processus de suivi client

- Accompagner les clients pour analyser et identifier leurs besoins et leur apporter un travail de conseil stratégique

- Elaboration des propositions et contrats de vente

- Participer à l'animation commerciale de la BU en mettant en place des plans d'action divers

- Développer, standardiser et mettre à jour des nouveaux supports de vente