Description

Digital & e-commerce project manager with 14+ years of experience in luxury and international environments. Expert in orchestrating digital activations, product launches and e-commerce experiences across multi-market ecosystems. Recognized for combining brand excellence, operational precision and performance-driven execution.

Domaines d’expertise

Langues

Français
Bilingue ou natif
Anglais
Bilingue ou natif
Espagnol
Capacité professionnelle complète
Indonésien
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 10 km)

L'Oréal SA - L'Oréal France
E-Commerce Manager - YSL DMI
août 2022 - février 2026 (3 ans et 6 mois)
Paris, France
Helping the brand and countries to grow their visibility online with an excellent master website and new features developments along the year.

Website development: working on the Master website development: UX/UI, SEO, build features, apply brand strategy.

Content: integrating product launches and promo campaign with our creative and webmastering agencies.

Day to Day:
Secure cross-team dependencies (Marketing, CRM, Webmastering, Creative Agencies, Regions - 26 Countries)
Improve processes and ways of working
Arbitrate priority and resource conflicts
Localization support: localization kit with xml + new Features Releases notes every sprint.
Services: Implementation of different digital services in our website, with new features, content and assets to ensure the visibility and the try-on of the different services such as VTO.
Foster collaboration with IT teams and ensure continuous improvement and upgrading of the site ( YSL Design System).
Prepare and enhance internal communications and presentations for senior management (Head of E-Commerce, DMI Direction Team)
Communication & presentations: contribute to the structuring and delivery of management-level deliverables
Webmastering site e-commerce Marketing de contenu NGL
L'Oréal SA - L'Oréal France
E Commerce Manager Kiehl's
MODE & COSMÉTIQUES
janvier 2021 - juillet 2022 (1 an et 7 mois)
Paris, France
•Creation and implementation of animation plans for a portfolio of 6 Kiehl's E-Commerce sites (Belgium, Netherlands, Switzerland, Norway, Sweden and Denmark): catalog management, CRM plan and promotional plan.
•Coordination between the digital teams of 6 countries, the external agencies and the global marketing department.
•Drive customer acquisition, retention and growth through digital marketing and a seamless online customer experience, including managing CRM, loyalty programs and ensuring efficient delivery and return processes.
•Work closely with head office marketing to define and adapt the consumer experience and e-merchandising.
•Foster collaboration with IT teams and ensure continuous improvement and upgrading of the site.
E-commerce site internet site e-commerce Webmastering Stratégie webmarketing