À propos de Clinton
Product leader with 10+ years of experience delivering high-impact AI and SaaS products across fintech, pharma, automotive, energy and crypto. I’ve built and scaled platforms from 0→1, led global teams of 25+, and owned roadmaps with $2M+ budgets. My focus: building AI-powered solutions that drive automation, insights, and user engagement. Recent projects include launching a GenAI KPI Agentic chatbot at AstraZeneca, scaling onboarding APIs to 6.8B calls at Citibank, and leading Salesforce CRM deployment across 5 brands at Volkswagen. I thrive at the intersection of data, design, and decision-making.
Anglais
Bilingue ou natif
Accepte de travailler sur site
Dubai City (jusqu’à 50 km)
Expériences
- AstraZeneca via A.Teams ConsultingTechnical Product Manager - AI & Digital PlatformsINDUSTRIE PHARMACEUTIQUEjuillet 2024 - juin 2025 (11 mois)Dublin, Irlande
- Acted as on-site consulting lead for A.Teams, representing the consultancy at AstraZeneca in the delivery of a global Executive Performance Dashboard across 20+ sites from discovery to go-live.
- Owned the product backlog, ensuring priorities aligned with global roadmap and stakeholder KPIs.
- Authored detailed user stories with clear acceptance criteria and collaborated with technical teams on data mapping between Snowflake and dashboard widgets, ensuring accurate KPI representation.
- Defined and scaled the Digital Tier Automation roadmap, launching data sync via Snowflake/SnapLogic APIs across 3 sites with a rollout path to 20+ sites and 600+ board automations.
- Coordinated across cross-functional teams in multiple countries (engineering, UX, QA, vendors), managing a $1.5M budget.
- Embedded GenAI-powered assistants and predictive analytics, enabling natural language KPI queries and trend forecasting, reducing manual reporting by 40%.
- Used Jira, Confluence, Snowflake, SnapLogic APIs, and Figma to drive agile delivery, participate in sprint ceremonies, and report progress to global leadership.
- Built KPI-to-widget mapping and configurable dashboards, boosting engagement by 65% and improving review cycles across multiple geographies.
- CITIVice President, Lead Product OwnerBANQUE & ASSURANCESoctobre 2022 - juillet 2024 (1 an et 9 mois)Dublin, Irlande• Led a global team of 25 (Product Owners, designers, engineers, QA and sales) to deliver a full-stack migration of CitiDirect/CitiConnect to V3 event-driven architecture, achieving 64% user completion on critical onboarding journeys and launching a redesigned homepage to boost platform stability and engagement• Defined the 2-year product roadmap for Product Onboarding, aligning with organisational OKRs and gained C-suite approval for a $2 million investment in key initiatives.• Automated US ACH and 6 onboarding workflows using GenAI and microservices event driven API architecture, reducing onboarding time by 50% and cutting Files onboarding from 29 to 2 days.• Scaled Digital Signer Management to 40% of client volumes (1,334 clients), and eliminated 100+ documents (14.5%), streamlining document handling, improving compliance, and increasing operational efficiency.• Identified an opportunity to digitize regional onboarding (e-submit) and led its launch in Turkey, resulting in a 3% YoY increase in accounts opened within 2 days and later scaling the solution to Poland and Brazil.• Championed SAFe Agile implementation across 8 Product Owners and 3 designers, accelerating delivery by 30% and boosting stakeholder satisfaction by 35%, while supporting onboarding API adoption across 700+ enterprise clients and scaling to 6.8B API calls YTD.• Mentored 5 junior PMs and instilled product best practices, two of whom earned promotions.
- Kraken Crypto ExchangeSenior Product ManagerHIGH TECHnovembre 2021 - mars 2022 (4 mois)Dublin, Irlande• Launched a customer feedback feature with A/B testing, iterating on design and messaging to boost user engagement by 30% and reduce manual support workload by 25%.• Led feature redesigns based on user behavior analysis and competitive benchmarking, boosting monthly active users by 20%• Integrated NLP-driven chatbots to autonomously handle 40% of tier-1 customer queries, improving support efficiency and allowing teams to focus on high-value interactions.
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Formations
- Executive Education – Oxford Fintech Programme, Said Business SchoolUniversity of Oxford
- MSc International BusinessNational College of IrelandMSc International Business
Certifications
- Certified Project Management (QQI - Level 6)Quality and Qualifications Ireland2022
- Advanced - Certified Scrum Product Owner (A-CSPO)Scrum Alliance2025