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Eurlyne JeannisEJ

Eurlyne Jeannis

Operational Automation Consultant

649 €/jour
Marseille, FR
3-7 ans

Délai de réponse moyen : 1h

À propos de Eurlyne

Every day your clinic loses time and revenue on tasks that should already be automated.
Teams are overwhelmed by repetitive inquiries, appointment confirmations, no-shows, and multilingual requests.
This operational overload does not come from patient care.
It comes from manual processes that should no longer be manual.
I help medical aesthetic clinics eliminate this friction by implementing reliable AI automation systems that work in the background, 24/7, without disrupting staff or existing workflows.
What changes immediately:
Patient inquiries are handled instantly
Appointments are confirmed and reminders are sent automatically
Follow-ups reduce no-shows and lost patients
Multilingual patients receive clear, consistent communication
Staff regain time, focus, and mental space
All automation is designed to support teams, not replace them, and to respect operational constraints and data sensitivity.
I do not sell experimental technology.
I deliver stable, controlled automation that reduces operational pressure from day one.
I work in English, French, and Spanish, and every system is adapted to the real operational reality of your clinic.
  • Français

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Espagnol

    Capacité professionnelle complète

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Consultant indépendant
    Operational Automation Consultant
    SECTEUR MÉDICAL
    janvier 2024 - Aujourd'hui (2 ans et 5 mois)
    Paris, France
    Operational AI Automation Consultant | Multilingual (EN/FR/ES) | Medical Aesthetic Clinics & Hospitality
    I help medical aesthetic clinics and hospitality businesses regain operational control by reducing the daily overload created by repetitive inquiries, booking/appointment management, no-shows, and multilingual communication.
    My work is not “AI for AI”. It is operational engineering: I diagnose friction points, redesign the workflow, and deploy controlled automation that improves speed and consistency while keeping teams in control.
    Core interventions (end-to-end delivery)
    Operational diagnosis: mapping the real workflow (front desk → scheduling → follow-up), identifying bottlenecks, failure points, and high-volume requests
    Process redesign: simplification before automation (standardizing answers, defining decision rules, escalation paths)
    Automation implementation: automating inquiries, confirmations, reminders, and follow-ups with exception handling (edge cases, urgent requests, human handoff)
    Multilingual service design (EN/FR/ES): consistent tone, terminology, and service quality across languages
    Change management: adoption plan, training, and documentation so the system is used correctly from week one
    Quality & control: monitoring, KPI tracking (response time, no-show rate, workload reduction), and iterative optimization
    What clients get (deliverables)
    Process map + bottleneck report
    Automation blueprint (rules, triggers, escalation)
    Tested workflows + handover documentation (SOPs)
    Operational dashboard/KPIs and optimization plan
    I build systems that are stable, maintainable, and business-first—designed to reduce operational pressure without disrupting patient care or guest experience
    Workflow automation Operational Diagnosis Risk & Constraint magagement Change Management Process Optimization
  • AI Automation Consultant | Multilingual (EN/FR/ES) | Healthcare & Hospitality
    AI Automation Consultant | Medical Aesthetic Clinics & Hospitality
    SECTEUR MÉDICAL
    janvier 2024 - Aujourd'hui (2 ans et 5 mois)
    Marseille, France
    Every day your clinic loses time and revenue on tasks that should already be automated.
    Teams are overwhelmed by repetitive inquiries, appointment confirmations, no-shows, and multilingual requests.
    This operational overload does not come from patient care.
    It comes from manual processes that should no longer be manual.
    I help medical aesthetic clinics eliminate this friction by implementing reliable AI automation systems that work in the background, 24/7, without disrupting staff or existing workflows.
    What changes immediately:
    Patient inquiries are handled instantly
    Appointments are confirmed and reminders are sent automatically
    Follow-ups reduce no-shows and lost patients
    Multilingual patients receive clear, consistent communication
    Staff regain time, focus, and mental space
    All automation is designed to support teams, not replace them, and to respect operational constraints and data sensitivity.
    I do not sell experimental technology.
    I deliver stable, controlled automation that reduces operational pressure from day one.
    I work in English, French, and Spanish, and every system is adapted to the real operational reality of your clinic.

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Formations

  • Professional Certification – AI Automation & Digital Operations
    Independent Professional Training / Continuous Education
    2026
    Design and deployment of AI-driven automation systems for service operations. Process mapping, operational optimization, and Target Operating Model design. Implementation of multilingual AI workflows for healthcare and hospitality environments. Change management, system stability, data sensitivity, and operational handover (SOPs).

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