À propos de Hugo
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Expériences
- OrangeShop managerjanvier 2022 - janvier 2025 (3 ans)Louvain-la-Neuve, BW, BelgiumAs a Shop Manager at Orange, I led a team to achieve and exceed sales targets while ensuring exceptional customer service. I managed daily operations, organized team training sessions, and developed employees to enhance their skills and grow within the company. I was responsible for managing the store's budget, analyzing key performance indicators, and implementing strategies to boost profitability. My role also involved overseeing inventory, optimizing product displays, and coordinating marketing initiatives. This experience strengthened my leadership abilities, commercial acumen, and my capacity to create a motivating work environment focused on both performance and customer satisfaction.
- Electro Depot EvereStore managerjanvier 2019 - janvier 2022 (3 ans)At Electro Depot, I played a key role in the store's creation from the ground up, participating in recruitment, designing store layouts, and selecting external partners for deliveries, cleaning, and other services. I trained and developed the sales teams, helping several employees progress in their careers. I managed the store's operating account and handled HR responsibilities, ensuring smooth operations and effective team management. My focus was on achieving business objectives while maintaining a positive work environment. This experience sharpened my leadership skills, strategic thinking, and ability to drive performance in a dynamic retail setting.
- Groupe MestdaghStore managerjanvier 2018 - janvier 2019 (1 an)As a Store Manager at Carrefour Market, I successfully managed all aspects of store operations, including sales performance, budget control, and team leadership. I oversaw a team of more than 40 employees, focusing on training, development, and career progression to build a motivated and efficient team. I ensured the achievement and surpassing of sales targets while maintaining high standards of customer satisfaction. My responsibilities included inventory management, supplier negotiation, and implementing merchandising strategies to optimize profitability. I also managed HR tasks such as recruitment, scheduling, and performance evaluations, contributing to a positive and productive work environment.
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Formations
- Bachelor of ManagementGroupe Ecole Pratique2012Bachelor Management
- Scientist BaccalaureatLycée Altitude2005Scientist Baccalaureat