Yvan Tarter

Conceived, designed and delivered a flagship GTM training program on Generative AI: Learning outcomes included AI-ready mindset, essential prompt design and AI communication competencies, advanced priming techniques, custom chatbot design and management, identifying and mitigating risks of AI integration into workflows, and critical use cases specific to industry, department and role.

Managed End-to-End Learner Journeys: Oversaw participant communications, surveys, assessments, feedback loops, and competency systems to ensure effective learning outcomes.

Collaborated with Senior Executives: Ensured the course aligned with brand standards and met key business objectives by interacting with senior executives and C-suite stakeholders.

Aligned Training with Product Development: Worked closely with product teams to synchronize AI tools with training content, ensuring relevance and applicability.

Facilitated Organizational Change: Partnered with managers to align incentives and monitoring systems with targeted work behavior outcomes, driving effective adoption.

• Led recruitment, onboarding and enablement of over 20 support staff and freelance trainers, including impact hiring as a DEI initiative.

• Completed bi-annual performance reviews of support staff and trainers, providing performance targets, competency frameworks and 360-degree review process in order to set and achieve personalized professional goals.

• Collaborated with business partners, HR departments, learners and their supervisors to identify critical skill gaps and training needs. Developed learning solutions aligned with organizational constraints. Leveraged digital learning tools to achieve training delivery goals at reduced cost. Maintained 95% overall client satisfaction rate and 98% student completion rate across over 200 clients.