Description

8 years experience in providing services in Salesforce project management, solution ownership, solution architecture, development, integration, audit, training and adoption, as well as consulting on business operations and sales effectiveness.

Worked in french-based as well as international environments.

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Espagnol
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 30 km)

Galileo Global Education - France
Salesforce Project Manager
EDUCATION & E-LEARNING
septembre 2022 - février 2023 (5 mois)
Main functional scope : Continuum of actions (predefined sales and customer service sequence of interactions with customers), CPQ, Omnichannel (Twilio implementation), Marketing Cloud, Online application (Season-ed), Billing

- 30 users (POC scope)
- Managed 4 developers and 2 Product Owners
- Ensured the design and roll-out of features required for progressive Salesforce roll-outs throughout french schools (500+ target users)
- Designed and tracked global planning with internal stakeholders and third-party application integrators (10+ people)
Galileo Global Education - STUDI Online Schools
Salesforce Project Manager & Integration Lead
EDUCATION & E-LEARNING
mars 2022 - février 2023 (11 mois)
Main functional scope : Continuum of actions (predefined sales and customer service sequence of interactions with customers) , Omnichannel (Twilio implementation), Marketing Cloud

- 580 users
- Managed 2 developers and ensured roll-outs of improvements and features in line with a defined core model
- Redefined backlog and sprint organization (prioritization, planning, reviews, ...)
- Led business workshops with business analysts and product owners
- Acted as unique point of contact with group core model business and technical team
- Reviewed and documented business processes
- Implemented various flows and performed code reviews
AB Tasty
Salesforce Lead Solution Architect
EDITION DE LOGICIELS
octobre 2021 - avril 2022 (6 mois)
Ensuring part-time transition following the end of my contract in September.