Joel B.

From analyzing the needs, drafting specifications, implementing projects to certification, support and maintenance, *JBO CONSULTING is committed to providing customers with excellent service.

Our functional and technical expertise covers the fields of mobility, digital solutions deployment and engineering.

We pride ourselves on providing a solution that is 100% tailored to our clients' needs, ensuring complete satisfaction through on-site and remote support (e-learning, webinars, coaching) as well as through functional and technical monitoring (hotline, bots, AI, tutorials, workshops, materials).

Our service offering is based on our expertise and a strong commitment to results, tracking quality, cost and deliverability KPIs in complete transparency with our project teams, partners and clients.

CRM : deployment of the Salesforce solution for the distribution network of JAGUAR - LAND ROVER, STELLANTIS, TOYOTA - LEXUS, YAMAHA MOTOR FRANCE, BMW GROUP.

Change Management : training of the MINI Agent network in new roles, processes and IT tools (population composed of Experts, Genius Product, Managers, Directors, Quality Managers, Marketing, Commercial Administration, Used vehicle sales Advisors, Fleet, Procurement, Distribution).

Video Relationship Management and Imagery : deployment of CitNOW GROUP solutions (Sales, Workshop, Conversations, AutoImaging). Training of the distribution network for the FORD VIDEO CHECK solution. More than 45 brands and processes are integrated, such as RENAULT, DACIA, PEUGEOT, CITROËN, DS AUTOMOBILES, VOLKSWAGEN, AUDI, SEAT, CUPRA, SKODA, BMW, MINI, MERCEDES, MAN, IVECO, PORSCHE, NISSAN, BENTLEY, JAGUAR - LAND ROVER, HONDA, MAZDA, TOYOTA - LEXUS, Mc LAREN, ROLLS ROYCE, ASTON MARTIN, DUCATI, HARLEY DAVIDSON and TRIUMPH.

Saas Solutions published by SKILLIANCE GROUP covers all business needs and processes of car dealers and manufacturers (DMS, CRM, websites, Apps, cross channel marketing and communication, business intelligence, accounting, HR, payroll).

My activity on French territory was balanced between exploration of new customers and monitoring of key accounts (top 200 dealers group, Car Manufacturers, OEM, distribution network), detection of projects and needs analysis to establish offers, and also negotiating framework agreements with management committees.

SSII shows in Paris, London, New York, Brussels, Amsterdam, Luxembourg and Tel Aviv. My role was to develop the newly created agency (late 2008), prospecting Benelux accounts Tertiary sector Financial, Manufacturing, Utilities and Telecoms / Medias to detected projects. Sells Transformation projects into these customers where relationships have been cultivated. I was involved in the recruitment process engineers (5 steps) to integrate customer missions and internal projects. I climbed the responses to tenders and referencing files to procurement. Drives significant coordination amongst groups such as Sales Engineers, Sales Specialists, Executives, Partners to drive account strategy services. Part of the activity was also devoted to the negotiation and signing of contracts. I was also in charge of the monitoring of consultants benefits, as well as customers relations.