Jonatan Alonso Rubio

Responsible for defining the company's technology strategy and ensuring business continuity through solutions aligned with the organization's management approach. With a strong focus on process automation and data use, the main goal of the role was to optimize operations and ensure that technology effectively supported business objectives. Designed and maintained automated processes in Jira, continuously adapting the platform to the evolution of the business. Developed data flows across multiple sources for analytical and operational use in applications and automations. Analyzed team activity to implement automations across existing solutions using RPA, data integration, or new applications.

Selected, designed, and implemented corporate tools and technical solutions aligned with operational needs. Defined and audited security and data-protection policies, ensuring compliance and proper governance. Managed the technology budget, including cost control, consumption monitoring, and alignment with financial forecasts. Prioritized technical resources, balancing the delivery of new services with day-to-day operational demands.

Led the Atlassian department, scaling the team from 10 to 30 consultants through the design of a scalable team model, the refinement of delivery processes, and targeted hiring aligned with growth. The department specialized in Atlassian projects, process consulting, and delivering standardized, high-quality services. Selected and onboarded all new team members, ensuring strong alignment with the culture and operating model being built. Assigned projects based on delivery needs and team capabilities, maximizing the use of each team's specialization and experience. Designed and implemented a team-based operating model that improved scalability and efficiency. Hired professionals according to team needs, enabling the delivery of Atlassian projects and services while strengthening overall team capacity. Participated in and managed presales activities to support a healthy pipeline aligned with team capacity and growth. Ensured consistent, high-quality delivery through hands-on support and alignment of delivery practices.

Managed the full lifecycle of Atlassian projects, from presales to post-implementation support. Actively contributed to functional and technical design, validated deliverables, and implemented solutions tailored to each client's needs. Managed projects and services based on the Atlassian suite, ensuring delivery met client requirements and quality standards. Participated in presales activities, including needs analysis, solution estimation, and design. Designed functional processes supported by Jira and other Atlassian tools, aligning workflows with business objectives. Configured, implemented, validated, and monitored Atlassian solutions, ensuring effective adoption and operational performance.