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Malaury ConséquenceMC

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À propos de Malaury

I help hospitality, travel, and event professionals bring structure and serenity into their business.
As an Online Business Manager (OBM), I specialise in organising operations, coordinating teams, and creating systems that allow entrepreneurs to focus on what they love most: delivering exceptional client experiences.

Before moving into operations management, I managed properties and organised events myself, so I understand the daily chaos behind great service: endless to-do lists, last-minute changes, and non-stop coordination. My job is to turn that chaos into clarity.

Whether you’re managing Airbnb properties, planning retreats, or running a boutique agency, I help you:
✔️ Create efficient workflows and tools to save time
✔️ Coordinate your team and service providers
✔️ Improve your client experience from start to finish

If you’re ready to scale your business without losing your sanity, let’s talk.
  • Français

    Bilingue ou natif

  • Néerlandais

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • OFCORES
    Event Executive
    avril 2025 - Aujourd'hui (1 an et 2 mois)
    Managed all aspects of corporate events, ensuring seamless execution and timely delivery.
    Built strong relationships with clients and vendors, ensuring satisfaction and tailored event solutions.
    Customer Service Excellence Gestion de la relation client Organizational and Planning Skills Gestion des processus Organisation événementielle
  • Hedin Automotive Belgium Luxembourg
    Service Advisor
    novembre 2024 - avril 2025 (5 mois)
    Wemmel, VB, Belgium
    Provided expert advice and support to customers, ensuring a seamless service experience.
    Managed schedules and maintained client satisfaction in a fast-paced environment.
    Customer Service Excellence Gestion de la relation client Organizational and Planning Skills Problem Solving and Decision-Making Gestion des processus
  • Tribeca Capital Partners
    Organization officer
    juin 2023 - novembre 2024 (1 an et 5 mois)
    Brussels, Belgium
    Oversaw organizational processes, ensuring efficiency and meeting project deadlines.
    Collaborated with cross-functional teams to implement streamlined workflows.
    Gestion des processus Organizational and Planning Skills Gestion administrative HR office manager

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Formations

  • Succesvol posten op social media: contentmarketing & conversation management Time Management: Working
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