Mathieu P.

Worked on cross-portfolio strategic topics within ourairline business line, turning ambiguous questions into structured recommendations on scope, ownership, and next steps. Framed ambiguous leadership asks into clear strategic questions before discussing solutions, scope, or investment. Shaped recommendations on cross-portfolio topics, helping leadership assess scope, ownership, and strategic fit. Influenced AIR leadership discussions by surfacing portfolio, ownership, and offer implications beyond the initial ask. Translated strategic analysis into recommended next steps, including ownership, discovery, and initial delivery path. On notification management, helped determine whetherthe capability should sitwithin our scope or not, what strategic approach made sense, and whatfollow-up path to launch, leading to leadership alignment, and dedicated ownership.

Leading the platform squad (marketplace, configuration, onboarding, billing, ...) : solution design (PM/R&D) and market lead (sales/marketing/CS) Creating and aligning the platform vision at company level (including pre M&Aanalysis, partnership management, ...) Playing a keyand successful role to increase our LTV/CAC ratio above 1 Managed and trained dedicated integration projects/team (fully splitfrom our pure product activities)

Driving transformation project aiming to include API exposition endpoint as standard along current business solution (change/process management, solution design, legal, ...) Decrease our partners time to marketfrom 28 days to 5 through automation and funnel optimization. Elevated direct and non direct customer satisfaction score (CSAT) from 1.5 to 4.5. Reduce ouraverage tickettime to solve last by45% by easing our internal decision making process Accountable for partner support management (JIRA, Confluence, Postman) and direct management.