À propos de Matthias
Expert en Ecommerce depuis 2006, je vous conseille et vous accompagne dans le développement et l'évolution de votre boutique en ligne. Mon objectif ? Te partager mon expérience Ecommerce acquise en petites et grandes entreprises à l'nternational pour offrir la meilleure expérience d’achat à tes clients. Prêt pour atteindre les sommets de l'Ecommerce ?
Français
Bilingue ou natif
Accepte de travailler sur site
Genève (jusqu’à 50 km), Lausanne (jusqu’à 20 km), Annecy (jusqu’à 50 km), Lyon (jusqu’à 10 km)
Expériences
- Wella CompanyEcommerce Technology Senior Project ManagerE-COMMERCEfévrier 2021 - Aujourd'hui (5 ans et 4 mois)Geneva, SwitzerlandMy role is to ensure the best customer experience on the Wella B2B online shop built with SAP Commerce Cloud:- Managing project developments of the B2B Ecommerce platforms:-- Migration of the Ecommerce platform from previous owner of Wella (Coty).-- Integration of the 1st gateway between Wella and marketplace FixIT.-- Reviewing digital payment landscape to replace PSP for all Ecommerce platforms.- Defining and prioritizing backlog with delivery team:-- Collecting requests from local business units and customer surveys.-- Analyzing KPIs from Power BI, Adobe Analytics and Hotjar.-- Writing user stories using Jira and organazing Scrum ceremonies.- Ensuring communication across teams about new features and deployments.- Onboarding new in-house / external team member (Accenture) Services used: SAP Commerce Cloud, Mulesoft, PSP Cybersource, Adobe Analytics, Hotjar.
- Groupe ChantelleHead Of ProductsE-COMMERCEjanvier 2019 - janvier 2021 (2 ans)Berlin, GermanyMy role as Head Of Products of Groupe Chantelle is to ensure the application of the OKRs of the goup through our Ecommerce & Retail activities, in particular:- Managing project developments of the Ecommerce & Retail platforms:-- Creation from scratch of the new online-shop Darjeeling.fr using micro services architecture built on AWS. 10 months project including CRM / IT / Ecommerce team, successfully deployed in April 2020.-- Implementation of an OMS to connect the 180 Darjeeling stores to the online-shop and warehouse and activate Ereservation, ship from store and order from store channels.-- Deployment of the new online-shop chantelle.com and its omnichannel goals like Click&Collect delivery.- Defining and prioritizing the program backlog following the group directives.- Overseeing product roadmap for the 6 international online-shops of the group.- Participating of all RFPs for selecting technical partners (Ecommerce platforms and its functionalities, OMS platform, services for digitalizating the stores).- Managing a team of product owners, developers and UI / UX designers (16 people).- Ensuring achievement of the Ecommerce X Retail vision and strategy:-- Direct report to the Retail & Digital Director of the group. Services used: AWS Cognito, Magento Enterprise, Contentsquare, Google Tag Management, PSP Adyen / Ingenico, ERP SAP, Actito (marketing automation), Yext store locator, Prismic, Algolia, Talon.one
- Groupe ChantelleSenior Product OwnerE-COMMERCEmai 2017 - janvier 2019 (1 an et 8 mois)Berlin, GermanyMy role as Senior Product Owner of Groupe Chantelle includes:- Leading major Ecommerce projects with a team of developers, QA engineers, UX designers and main stakeholders (CRM and Ecommerce team):-- Product Owner of the new online-shop Femilet.dk (23 stores in Denmark) developed with Magento Enterprise and activation of Click&Collect delivery.-- Implementing new middleware between our online-shops and the WMS ofIngramMicro (logistic partner for international stores).- Defining annual roadmap of the online-shops with ecommerce managers.- Increasing conversion from Web-to-Store based on KPIs and data analysis:-- Using services like ContentSquare, WizVille and Tableau for data consolidation.
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Formations
- DUT Tech de Co / Universite de Savoie AnnecyUniversité de SavoieDUT Tech de Co / Universite de Savoie Annecy
- Bachelor's degree, Advertising and Market CommunicationEcole Supérieur de PublicitéBachelor's degree, Advertising and Market Communication