Description

Virtual Assistant & Customer Support Specialist with 8+ years of experience in administrative and operational support within large organizations. Experienced in email & inbox management, data entry, reporting, documentation, and task coordination. Reliable, detail-oriented, and well-organized, with a strong focus on accuracy, follow-ups, and on-time delivery. Comfortable working remotely with distributed teams.

Scope example: 20–40 emails/day; 50–150 updates/week; 24–48h turnaround.

Domaines d’expertise

Langues

Arabe
Bilingue ou natif
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Allemand
Notions

Préférences en matière de lieu de travail

Accepte de travailler sur site

Brunstatt (jusqu’à 50 km)

GKN Automotive,
Support & Coordination Technician
janvier 2016 - janvier 2024 (8 ans)
Leninobod, Tajikistan
• Managed external & internal customer communications (emails, follow-ups)
• Coordinated tasks, information flow, and priorities across teams
• Maintained accurate records, reports, and documentation
• Handled administrative and operational support activities
• Prepared clear reports and ensured structured follow-up
IPSIL Laboratory,
ProjectAssistant
janvier 2015 - janvier 2016 (1 an)
• Supported teams with administrative and coordination tasks
• Assisted in data tracking, reporting, and documentation
• Organized information and ensured accurate follow-up
CNRS Strasbourg(France)
Research Assistant
janvier 2012 - janvier 2013 (1 an)
• Coordinated tasks and schedules within project teams
• Prepared reports and organized documentation
• Supported communication with internal and external stakeholders