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Mónica Varela ArmasMV

Mónica Varela Armas

Salesforce Admin/ Consultant

180 €/jour
Madrid, ES
0-2 ans

Délai de réponse moyen : 1h

À propos de Mónica

I’m a Salesforce Consultant and Salesforce Administrator /QA with a strong foundation in HR digital transformation, systems configuration, and user adoption. My career began in People & Talent, where I developed a deep interest in technology and process optimization. That passion led me to specialize in Salesforce, participating in functional projects involving Sales Cloud, Service Cloud, Omnichannel, and Experience Cloud. I bring commitment, adaptability, and a strategic mindset to every initiative, believing that technology becomes powerful when centered around people.
  • Espagnol

    Bilingue ou natif

  • Japonais

    Notions

  • Anglais

    Capacité professionnelle complète

  • Coréen

    Notions

  • Français

    Capacité professionnelle limitée

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • WAM
    Salesforce Consultant/Admin
    septembre 2024 - Aujourd'hui (1 an et 9 mois)
    Salesforce implementation in business transformation fpr different projects: Sales & Service Cloud. Solution design and configuration for business process optimization from scratch. Functional documentation, UATs, Training and Demos, Product adoption process. End-user support during and after implementation.
  • CLOUD COACHERS
    Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
    juin 2021 - juillet 2023 (2 ans et 1 mois)
    Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
    HR, Change management, People & Talent, Salesforce /Cloud Coach,
    Training & development
  • HM HOSPITALES
    People & Talent SR Specialist- Recruitment, Development & Internal communication Specialist
    février 2018 - juin 2021 (3 ans et 4 mois)
    Madrid, Spain
    Led full-cycle recruitment processes, including job posting, candidate sourcing, interviewing, and onboarding, ensuring alignment with organizational talent needs.

    Designed and implemented training and development initiatives focused on upskilling and reskilling, contributing to employee performance and engagement.

    Managed internal communication strategies to promote a transparent, inclusive, and collaborative work environment.

    Supported the creation and delivery of internal newsletters, campaigns, and employer branding content to reinforce company culture.

    Collaborated with department heads to identify talent gaps and provide strategic HR solutions aligned with business objectives.

    Maintained HR metrics and dashboards to track recruitment performance, employee satisfaction, and training effectiveness.

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Formations

  • Oracle University
    2024
  • BA's Degree
    2018
    BA's Degree

Certifications

Compétences (7)

Catégories