Description

I’m a Salesforce Consultant and Salesforce Administrator /QA with a strong foundation in HR digital transformation, systems configuration, and user adoption. My career began in People & Talent, where I developed a deep interest in technology and process optimization. That passion led me to specialize in Salesforce, participating in functional projects involving Sales Cloud, Service Cloud, Omnichannel, and Experience Cloud. I bring commitment, adaptability, and a strategic mindset to every initiative, believing that technology becomes powerful when centered around people.

Langues

Espagnol
Bilingue ou natif
Japonais
Notions
Anglais
Capacité professionnelle complète
Coréen
Notions
Français
Capacité professionnelle limitée

Préférences en matière de lieu de travail

En télétravail uniquement

Travaille majoritairement à distance

WAM
Salesforce Consultant/Admin
septembre 2024 - Aujourd'hui (1 an et 9 mois)
Salesforce implementation in business transformation fpr different projects: Sales & Service Cloud. Solution design and configuration for business process optimization from scratch. Functional documentation, UATs, Training and Demos, Product adoption process. End-user support during and after implementation.
CLOUD COACHERS
Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
juin 2021 - juillet 2023 (2 ans et 1 mois)
Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
HR, Change management, People & Talent, Salesforce /Cloud Coach,
Training & development
HM HOSPITALES
People & Talent SR Specialist- Recruitment, Development & Internal communication Specialist
février 2018 - juin 2021 (3 ans et 4 mois)
Madrid, Spain
Led full-cycle recruitment processes, including job posting, candidate sourcing, interviewing, and onboarding, ensuring alignment with organizational talent needs.

Designed and implemented training and development initiatives focused on upskilling and reskilling, contributing to employee performance and engagement.

Managed internal communication strategies to promote a transparent, inclusive, and collaborative work environment.

Supported the creation and delivery of internal newsletters, campaigns, and employer branding content to reinforce company culture.

Collaborated with department heads to identify talent gaps and provide strategic HR solutions aligned with business objectives.

Maintained HR metrics and dashboards to track recruitment performance, employee satisfaction, and training effectiveness.