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Capacité professionnelle complète
Espagnol
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Expériences
- Taptap Send UKKYC & Customer Service Senior | Social Mediadécembre 2021 - Aujourd'hui (4 ans et 6 mois)London, UKMonitor brand mentions, comments, and messages on social media platforms.Engage positively with the online community and respond promptly.Flag reputational risks or viral complaints to the Communications or Legal teams.
- Nad_venturesContent Creator and Travel Plannerjanvier 2023 - Aujourd'hui (3 ans et 5 mois)Paris, FranceContent Strategy & Planning:Develop and plan creative content ideas aligned with audience interests (travel tips, destination guides, travel hacks, etc.).Create and maintain a content calendar across platforms (Instagram, TikTok, YouTube, blog, etc.).Content Production:Shoot, edit, and publish high-quality videos, photos, and reels.Write engaging captions, blog posts, or articles related to travel.Design visual content (graphics, infographics, carousels) using tools like Canva or Adobe Suite.Social Media Management:Post regularly on various platforms (Instagram, TikTok, Facebook, Pinterest, YouTube).Engage with followers: reply to DMs, comments, and questions.Monitor social media trends to create viral or trendy content.Analytics & Reporting:Track content performance (views, likes, shares, saves, reach).Analyze which content performs best and adjust strategy accordingly.Prepare monthly reports on growth and engagement.🌍 Travel Planner Responsibilities:Client Consultation:Discuss client travel preferences, budget, destination interests, and special requirements.Offer personalized travel advice based on client profiles.Custom Itinerary Design:Research destinations, accommodations, activities, transport options.Create tailor-made travel plans (day-by-day itineraries).Suggest hidden gems, local experiences, and off-the-beaten-path spots.Booking & Coordination:Assist (or fully manage) booking of flights, hotels, tours, and local transportation.Coordinate with local guides, agencies, or activity providers if needed.Customer Support:Be available to help clients before and during their trip.Provide tips, emergency contacts, or last-minute changes as needed.
- toupretSales Adminmars 2017 - février 2018 (11 mois)United KingdomO Updated daily schedules for technical advisors. Prepared weekly sales and inventory management reports. 0 Handled customer queries and coordinated marketing activities.
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Formations
- Bachelor's Degree in CommunicationUniversité Paris VIII2012Bachelor's Degree in Communication
- High School DiplomaLycée Honoré de Balzac2008High School Diploma
Compétences
Catégories
- Autre