Nataliya Morhun-Marchal

• Partnering with clients in a thought-provoking process to facilitate fresh perspectives and solution-oriented thinking to help them reach their goals

• Supporting people after burn-out to get back to work in a sustainable way and align their professional and personal aspirations with their core values

• Strong assets in active listening and questioning techniques as part of ICF coaching fundamentals

• Led requirements gathering sessions with notaries and clerks for multiple digital transformation projects

• Translated complex legal and operational processes into clear functional specifications

• Produced structured documentation (user stories, process flows, UML diagrams)

• Collaborated with IT teams to ensure accurate implementation of business needs in Agile environment

• Contributed to the improvement of tools supporting notarial act preparation

• Conducted reverse engineering of existing credit application system (AS-IS

analysis)

• Documented business processes and system functionalities used in retail banking

• Supported understanding of current systems for future evolution and improvements