Description

French SEO Writer with 16 years experience, I'm a Multitask Virtual Assistant specialized in various fields :

 Edition & Writing & Proofreading : French & English

 International Human Resources : job ads, hiring, screening, recruiting, onboarding, training, etc.

 French – English and English – French Translation

 Audio transcription

 Virtual Assistance: emailing, prospection, web research, community management,

etc.

 Customer Support : Email, Call, Tchat

*Executing - Quality | Result Driven*

I pay attention to details and enjoys delivering work that is of a

high standard.

I tend to be systematic, methodical and organised and delivers

within deadlines. I'm reliable and disciplined and drive to

achieve goals.

*Role Fit*

Roles dealing with implementing new practices, conflict management.

Roles which may involve managing multiple stakeholders or building deep relationships with key accounts.

Roles dealing with or providing input to senior management or involving tasks that require precision and detail such as drafting

communications.

*Organization Fit*

Organisations that are characterized by high levels of uncertainty, change, and diversity. This can include startups, businesses going through turnarounds or accelerated growth.

Organisations that promote team work and collaboration across business lines.

Organisations that value high quality work that is precise and detailed.

*Leadership | Resillience | Adaptability*

I'm viewing failures as learning opportunities and an intrinsic part of

the route to success.

I'm comfortable with working in rapidly changing environments.

I enjoys discovering new cultures and approaches and the

learning opportunities these bring.

I'm a good team player who pays attention to everyone's input in

a group setting.

I brings energy to groups without wanting to necessarily take

charge.

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète

Préférences en matière de lieu de travail

En télétravail uniquement

Travaille majoritairement à distance

E-WORD BOX
CEO & GENERAL MANAGER
mars 2022 - janvier 2023 (10 mois)
Creation and Management of a virtual assistance's company specialized in:  Edition & Writing : French & English  International Human Resources  French – English and English – French Translation  Audio transcription  Virtual Assistance: emailing, prospection, web research, community management, etc.  Proofreading and web content management
PRO ALARM GROUP
SALES & MARKETING MANAGER
mars 2021 - janvier 2022 (10 mois)
In a company providing guard services (security agent) and surveillance equipment (video surveillance and security system):  Being the interface between the company and its customers (individuals, private households, and major customers).  Ensuring good communication and being in constant contact with customers: listening to their needs, handling their complaints, making punctual updates, giving them advice and information, assisting them.  Being present and available for customers: through calls, email exchanges, site visits.  Taking charge of commercial contracts: drafting, explanation, validation and signature.  Delivering products and services: set-up, delivery and installation.  Following-up of the quality of the prestation: satisfaction surveys, field visits, special visits or calls.  Drafting and implementation of marketing plans and strategies.  Acquisition, prospection of new and potential customers.  Community Management: creation, scheduling, and posting on social networks.  Research and execution of products improvements.  Insuring company's customer's loyalty.
WACEO
SALES & CUSTOMER MANAGER
janvier 2020 - janvier 2021 (1 an)
 Prospecting & customer acquisition  Sales: operating through social media network (LinkedIn, Instagram)  French writing & English writing for website and blog.  Customer Service: liaising with potential customers, following up their needs and uses. OPERATIONS ASSISTANT, WACEO  Prospection & customer acquisition  Multi-assistance task.  Managing Leads: scheduling meeting, training by call and by mail.  Customer Service: liaise with potential customers, following up on their needs and uses.