Description

Technology is only as powerful as its adoption. For over 10 years, I have guided organizations through complex digital transitions, ensuring new tools are not just deployed, but fully embraced. I specialize in the "human side" of Artificial Intelligence: bridging the gap between technical teams (Data Scientists, Engineers) and business end-users to drive real usage and ROI.

My Approach:

Translation & Alignment: I act as the bridge between technical delivery teams and stakeholders, translating complex AI capabilities into clear, user-centric narratives.

Adoption Strategy: I design rollout strategies that identify usability gaps and turn resistance into engagement.

Enablement & Content: I create high-quality enablement materials (tutorials, documentation, adoption campaigns) that make technical tools accessible to non-technical audiences.

Domaines d’expertise

Langues

Anglais
Bilingue ou natif
Français
Bilingue ou natif
Italien
Capacité professionnelle complète
Espagnol
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km)

Saggia Luce
Indépendante
novembre 2024 - Aujourd'hui (1 an et 7 mois)
Auxerre, France
- Led long-term digital and AI adoption programs for three organizations (20–50 and 100+ employees), combining diagnostic workshops, hands-on training, and progressive change over engagements lasting six months or more.
- Designed and facilitated interactive workshops and multi-session AI enablement programs, including 1:1 coaching and group sessions, supporting non-technical and initially reluctant users.
- Delivered measurable productivity gains through the integration of collaboration, automation, and AI tools, including a 50% reduction in bid preparation time, a 30% reduction in administrative workload, and the compression of multi-day tasks into under two hours.
Digital Transformation artificial intelligence Product Development Change Management
Teck Resources
SaaS Adoption & Stakeholder Engagement Lead
INDUSTRIE MATIÈRES PREMIÈRES
mai 2022 - décembre 2024 (2 ans et 7 mois)
Vancouver, BC, Canada
- Owned user adoption for an AI-enabled mining SaaS, acting as the main interface between product, engineering, customer success, and more than 50 internal and pilot users.
- Led extensive user research, workshops, and onboarding sessions, and co-built training programs and enablement materials in close collaboration with Customer Success teams.
- Supported successful go-lives and accelerated onboarding through frequent user check-ins, iterative improvements, and structured communication around releases.
artificial intelligence Digital Transformation Change Management
Teck Resources
AI Implementation & Change Lead
INDUSTRIE MATIÈRES PREMIÈRES
novembre 2020 - mai 2024 (3 ans et 6 mois)
Vancouver, BC, Canada
- Drove adoption of internal AI and data platforms across hundreds of users and 10 operational sites in North and Latin America, within low digital maturity and high-constraint environments.
- Ran recurring workshops and rollout sessions to capture evolving needs, address resistance to data and AI, and visibly reflect user feedback in product roadmaps.
- Enabled significant business impact, including emissions reduction and approximately $30M in annual savings, by ensuring tools were embedded into daily operational workflows.
artificial intelligence Transformation digitale Data Platform