Description

Self-motivated and results-driven professional with a meticulous

approach and open to new challenges. Seeking to contribute to a

dynamic organization where I can enhance my expertise in IT

infrastructure, system administration and can advance professionally.

Holds a Master’s degree in International Management, combining

technical aptitude with a global business perspective to support

operational excellence.

Domaines d’expertise

Langues

Anglais
Bilingue ou natif
Français
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km)

Freelance
Data center Technician
AGENCE & SSII
septembre 2025 - Aujourd'hui (9 mois)
Paris, France
Install, rack, stack, and cable servers, storage, and networking equipment.

Perform routine hardware checks, monitoring, and preventive maintenance.

Assist with troubleshooting and replacing failed hardware components.

Support operating system and firmware upgrades under supervision.

Monitor environmental factors (temperature, power, cooling, alarms).

Maintain documentation of equipment, cabling, and incidents.

Ensure compliance with security and safety standards.

Provide hands-on support for remote engineering teams.
Troubleshooting IT support
French info tech
IT field Support Technician
AGENCE & SSII
juin 2023 - septembre 2025 (2 ans et 3 mois)
Paris, France
Performed hardware repairs and maintenance
including PSU replacements, motherboard assembly, CPU installation, and component cleaning

Repaired computer systems and resolved hardware issues by performing memory and storage replacements to restore system functionality

Assisted in physically installing and connecting
network switches, routers ensuring proper placement, cabling, and labeling

Assisted remote engineers by establishing SSH/Telnet connections using PuTTY

Maintained accurate records of hardware issues,
repairs, and asset details, ensuring accountability and smooth workflow across the team

Trained end-users on IT best practices and ensured adherence to security policies.

Knowledge in networking cables and basic network setup, including installation and organization of Ethernet and Fibre cable connections
Free Freelancing
Field Service Technician
juillet 2020 - mai 2023 (2 ans et 10 mois)
Paris, France
Assisted clients with complex technical queries and issues Maintained documentations of queries, issues, work methods and resolutions.

Installed, configured, and maintained desktops,
laptops, and peripheral devices to ensure reliable
performance

Performed system upgrades and component
replacements to improve efficiency

Collaborated with vendors and suppliers for warranty claims, part replacements, and new hardware procurement

Established and maintained Ethernet network
connections for small-scale environments, ensuring seamless integration of computers, printers, and scanners for efficient workflow.

Configured BIOS boot order settings to support OS installations, troubleshooting, and system recovery.
customer service

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Masters BAC+5 RNCP accrédité
Collège de paris
2020

Autre

Richard P.

Data Analyst | SQL | Power BI | Dashboard & Report

À propos de Richard

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