Description

Diplômée d’EMLyon et certifiée PRINCE 2 Agile (Foundation & Practitioner, 2021), je dispose de 2 ans d’experience en gestion de projets. Hautement organisée et rigoureuse, je suis disponible pour vous aider à réaliser une grande variété de projets, du plus simple au plus complexe.

N’hésitez pas à entrer en contact pour déterminer si je suis la bonne personne pour vous soutenir!

Langues

Français
Bilingue ou natif
Anglais
Bilingue ou natif

Préférences en matière de lieu de travail

En télétravail uniquement

Travaille majoritairement à distance

Pandora
Project Coordinator
COMMERCE DE DÉTAIL
décembre 2018 - Aujourd'hui (7 ans et 6 mois)
Cité de Londres, Royaume-Uni
Scope: as part of the Retail Operations team, launched and monitored projects in the 230 Pandora stores network

Achievements
• Co lead a cross functional till (software hardware) rollout project in the 130 owned operated UK stores
Budget = £577 k
• Directed an IT rollout project in the 230 franchise and owned operated stores network (UK and Ireland)
Budget = £250 k
• Headed an EMEA pilot project that aimed to introduce tablet tills in high turnover stores
• Collaborated with Global Project Management in order to launch omni channel initiatives Click Collect, Remote Shopping Assistant, Virtual Queuing, etc
• Coordinated the set up of a pop up shop for an exclusive 300 guests event with a celebrity ambassador in London

Responsibilities
• Day to day relationship management with all retail suppliers
• Procurement and contract negotiation generated a 70 k saving in costs
• Store network changes from an Operations perspective openings, closures, transitions
• Build in store operations processes and policies
• Manage invoicing for the Retail Operations department
Gestion de projet Organisation
Marks & Spencer
Commercial Manager
COMMERCE DE DÉTAIL
avril 2017 - décembre 2018 (1 an et 8 mois)
Cité de Londres, Royaume-Uni
As part of the Store Management team, lead the Menswear and Kidswear department.

Responsibilities:
- Lead a team of managers and customer advisors (35 people) to deliver on all KPIs including reaching sales targets (£8,5m per year).
- Managed a wide range of projects from launches and events to staff members training.
- Oversaw the daily general management operations of the store and resolved issues and crises as they arise.
- Inspired members of staff to deliver great customer service.
- Followed the Graduate Commercial Manager program from 04/2017 to 03/2018.
R'LACE
Bras Droit du Fondateur
SPORT
février 2015 - octobre 2015 (9 mois)
Paris, France
Supported the start-up founders through all aspects of the business (fitness concept).

Responsibilities:
- CRM: created and managed the database of clients.
- Managed the website content and processing of orders.
- Participated in the development of the marketing and commercial plans.
- Business development: identified prospects, contacted and built relationships with potential new clients in France and abroad.
- Organised events to promote the brand.
- Prepared the application of the company to incubators: Business Plan, financial data and oral pitch.