À propos de Thomas
Experts en solutions de virtualization VMware : vCenter, ESXi, vSAN (5.5-8.0), NSX, Tanzu, TKGi. Planification, accompagnement, troubleshooting et réalisation d'upgrade, design, analyse de performance et tuning.
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Accepte de travailler sur site
Toulouse (jusqu’à 50 km)
Expériences
- VMwareSenior Technical Account ManagerEDITION DE LOGICIELSjuillet 2022 - Aujourd'hui (3 ans et 11 mois)Villeneuve-Tolosane, FranceResponsible for managing key customer relationships and ensuring their success with VMware's vSphere, vSAN, NSX, and vRealize products. I acted as a trusted advisor, collaborating closely with customers to understand their business needs and provide technical guidance and best practices for their solutions. Additionally, I worked closely with internal teams at VMware to address and resolve any technical issues that arose, ensuring a high level of customer satisfaction.
- VMwareTechnical Account ManagerEDITION DE LOGICIELSavril 2020 - août 2022 (2 ans et 4 mois)FranceResponsible for managing key customer relationships and ensuring their success with VMware's vSphere, vSAN, NSX, and vRealize products. I acted as a trusted advisor, collaborating closely with customers to understand their business needs and provide technical guidance and best practices for their solutions. Additionally, I worked closely with internal teams at VMware to address and resolve any technical issues that arose, ensuring a high level of customer satisfaction.
- VMwareEscalation Engineerfévrier 2019 - avril 2020 (1 an et 2 mois)Cork, Co. Cork, IrelandHandle technical escalation with product and support expertise. Final support level point before reaching development team. Mentoring, training team and new hires.
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Formations
- Responsable Ingénierie Systèmes et Réseaux, Ingénierie informatiqueCesi Enterprise2017Responsable Ingénierie Systèmes et Réseaux, Ingénierie informatique
- BTS Service Informatique aux Organisations, Solution d'Infrastructure Systèmes et RéseauxCFA - Commerce et Services Georges Brassens - Blagnac2015BTS Service Informatique aux Organisations, Solution d'Infrastructure Systèmes et Réseaux