William Legeais

Consultant et chef de projet expérimenté, spécialisé dans la sélection, l'implémentation et l'adoption de solutions SIRH.

J'aide les entreprises à proposer la meilleure expérience possible aux collaborateurs et candidats, à travers des solutions innovantes (LXP, Talent Marketplace, plateformes d'expérience candidats..).

As a Client Success Manager for the French Enterprise market, my role is to ensure customer satisfaction and retention, while identifying upsell opportunities. My portfolio is composed of strategic, international customers such as BNP Paribas, Schneider Electric or Vinci. Responsibilities include:

• Fostering the adoption and optimization of the Cornerstone solution by the customer, through solution reviews, benchmarks and optimization workshops.

• Identifying risks and upsell opportunities, and working in partnership with the Account Manager to address them.

• Being the main point of contact for functional/technical challenges or escalations and liaise with internal teams to provide solutions to the customer

As a Delivery Consultant, I was responsible for leading the implementation of the Cornerstone solution, for a variety of EMEA clients. Through various projects I have had the opportunity to implement all Cornerstone modules: LMS (Learning), EPM (Performance), ATS (Recruitment), SMP (Succession), COMP (Compensation). My main responsibilities were:

• As part of the "Black Belt" team, I was involved as an expert in challenging assignments to secure renewals or ongoing partner implementations.

• Leading large implementation projects for Enterprise clients.

• Leading inclusive (mid-market) implementations through the "Realise" (8 weeks) and "Now" (3 weeks) methodologies