À propos de Xavier
Anglais
Bilingue ou natif
Espagnol
Capacité professionnelle complète
Français
Bilingue ou natif
Expériences
- STIME, Intermarché groupAutomation Test Manager (Audit)COMMERCE DE DÉTAILmai 2025 - août 2025 (3 mois)Paris, France• Audit Automation◦ Audit-Analyze of test automation feasibility, bests practices, Technical analysis, economic analysis.◦ Definition of automation bests practices◦ Inside pre-sales for Test department for inside customer◦ Definition of automation bests practices◦ Warehouse, supply chain management, internal B2B supply
- Big PharmaIncident Manager, Release Manager, Compliance Managementavril 2020 - décembre 2024 (4 ans et 8 mois)• Audit-Analyze of the existing Local process (Delivery /3rd level support/ Help Desk / Vendors / Corporate teams) to implement effective procedure and trajectory• Incident management from End to End (Service Snow + Redmine)• Coordinate technical Team for incidents management with Local IT Team, Corporate Teams (India, UK, Mexico, Spain) and suppliers, Spoc incident.• Set up Improvement process cycles and incident process• Management of Major Business incident• Crisis room & Task force Management, communication (Top management, VIP)• Strategic business application (SAP, CRM, ERP, BI platform for Sales).• Defining & Management Reporting and KPI• Root cause analysis and Problem management• Business Intelligence / Big Data Release management (UAT / PROD platform).• Data scientist platform• Manage the compliance documentation regarding the corporate organizationTest Manager:• Test strategy and management main projects HCO / HPC contract management, impact on compliance management. Sales Forces applications.• Follow Regression test linked to incidents Business Intelligence Data Cloud Microstrategy, Redshift, SAP BO Business Object CRM – SalesForce, ERP – FI/CO SAP ECC 6.0 / Now
- Insurance Broker Company:IT Manager, Incident Manager (Transition IT Manager)juillet 2019 - mars 2020 (8 mois)• Day to day follow up = end user support, customer support, telephony, PC, Server, business application• Managing IT help desk, 3 business applications, support team, VOIP support, printers, scanners• SI strategy plan and architecture upgrade plan and follow-up, 3 business application upgrades. (Enterprise content management, Core Business, Extranet) Software upgrade (Client Server), Windows server upgrade (obsolete version), SQL server upgrade (obsolete version), accounting upgrade.• Extranet Business Improvement = Requirements Elaboration, Plan, Project Management, contactors management.• SI Strategy Plan, replacing the actual obsolete one = Audit with external team.• Migration management IT environment = windows servers, TSE, Microsoft SQL Server, CMS application, Business Application• Efficiency tools and process Implementation = Incident Management, problem management, change management, Vendors / Integrators management, (Jira), release management (PRE-Prod platform), knowledge and process management (Confluence), Password management (Robotform),Architecture: Windows servers (2008 upgraded to 2016), SQL servers (2008 upgraded to 2016), JIRA, Confluence, TSE, VOIP, 10 servers, 60 users
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Formations
- Executive CertificateHaas, Berkeley University CaliforniaExecutive Certificate
- Executive MBA Ponts(Ecole Nationale des Ponts et Chaussées–France)Executive MBA Ponts