À propos de Zakaria
Looking for a business driven problem solver with entrepreneurial mindset?
With an extensive experience of more than 13 years in IT account management and project management within all types of companies (startups, SMEs and large companies) in various sectors and all over the world (Europe, Asia, US and Africa), I am able to build a relationship of trust with your clients and create business opportunities.
Anglais
Bilingue ou natif
Arabe
Bilingue ou natif
Espagnol
Capacité professionnelle limitée
Français
Bilingue ou natif
Coréen
Notions
En télétravail uniquement
Travaille majoritairement à distance
Expériences
- MonextTechnical Account ManagerBANQUE & ASSURANCESjuin 2020 - Aujourd'hui (6 ans)Aix-en-Provence, France- Responsible for driving customer satisfaction and engagement- Customer support in integration projects by delivering expertise and guidance to optimize their payment strategy- Monitoring production and leading operational and strategic committee meetings with clients- Developing and executing a growth strategy through upselling and cross-selling (+25% annual revenue growth)- Participation in trade shows and pre-sales operations- Delivering technical and functional expertise and acting as the "voice of the customer" internally- Portfolio : Mangopay (Vinted), Suez, AXA, Veolia, Market Pay (Carrefour), UEP (Coopérative U), Corsair, Showroomprivé, Harmonie Mutuelle, Bip&Go, Resamania (Fitness park), V and B
- FreeCovoiturageFounder & Chief Executive Officerdécembre 2015 - Aujourd'hui (10 ans et 6 mois)Marseille, France- Development of FreeCovoiturage and Rundrive apps- Implementation of partnerships with DriiveMe, Hiflow, MyChauffeur and Zeop- Collaboration with the communication agency Zoorit on UX/UI, communication and marketing aspects- In charge of contracts and invoicing
- Airbus HelicoptersProject Manageraoût 2017 - juin 2020 (2 ans et 10 mois)Marseille, France- Managed the roadmap and deliverables of Helicopter data processing chain used by customer applications- Product owner of a SCRUM team, coordination of several departments, budget monitoring and reporting to top management- Conducted migration of legacy on premise data processing chain to AWS cloud environment- Participation in the design of the new system architecture (microservice, containerization, DevOps, Docker orchestration)
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Formations
- Master of ScienceInstitut National des Sciences Appliquées de Lyon2012MS, Telecommunications
- Master of ManagementESCP Business School2013Master's degree, Management